Help us make CourtReserve Better!
📢 We greatly value your innovative ideas. To enhance our platform, we're temporarily pausing the idea board submissions until September. During this period, we kindly invite you to share your thoughts/ideas via our live chat or at [email protected]. This change will help us prioritize your ideas better and craft the most efficient solutions for you.
We understand this is a change in process, but we believe it's the best way forward. We'll alert you as soon as the idea board is ready for your new submissions. Your continued partnership means a lot to us, and we're excited to continue delivering the best experience possible. Thank you!
Program Filter - Separate the two clauses in ""Hide Ineligible and/or Programs with no remaining spot(s)"
Is there a way to add tips to the POS system?
Make the member name field at the POS required to complete the transaction
Sales Reports by Court or by Scheduler
Add the functionality to allow custom fields information to transfer when rescheduling registrants
Add the functionality to allow custom fields information to transfer when rescheduling registrants. Custom fields information does not transfer when rescheduling. It would be great if that would be a functionality of the system.
Show the CR clock on all pages/logins
It would be nice to have the CR clock show up on all pages.
court utilization reports
It would be nice to run the utilization block by time. To look at our regular hours 9am-9pm and exclude our early morning and late-night hours which we consider a bonus and don't staff for but skew the data to lower utilization.
Option to set up member dashboard as default view for admins on mobile app
It would be great if there was a way to have an option to default to member dashboard instead of admin dashboard for admins on mobile app.
Remove or lock feature allowing multiple memberships at once
Currently a person can be assigned both a family and individual membership at the same time. Someone must want this feature, but for our facility it is causing issues. Human Error, members are being given multiple memberships without an error message from CR causing members to be charge incorrectly.
I would like way to remove this option ( ie only one membership can be assigned to a person at a time) or CR provide an Error message (something like.. are you sure you want to assign this person two different memberships simultaneously) when an admin or sub-admin is using the system.
Thanks!
Transaction on member account views on app and website for POS sales should include the Items sold
When a member looks up their account on either the App or the website they can not see the detail of the POS sale unless an invoice is created in the system. A lot of charge queries can be avoided by having a link to what was purchased or having a list of the items displayed in the transaction
Add a company name to member profile
My idea is to add the company name to member profile. This would then display in the scheduler view(s) with the option to display the full name or the company name.
bookings carry over past midnight. For running 24/7
We run a 24/7 facility and would like for people to book anytime and have there booking carry over into the next day. currently if someone books there booking will automatically end at midnight, and this would allow someone to book the same bay after midnight. This would cause 2 courts to be booked at the same time. Even when we were not running 24/7 we were having issues with staying open past midnight on the weekends.
Scheduler display options
Allow the option to remove the # registrants from Events, as you do not always need registration for each events and this can confuse members. And also the ability to add custom messages to reservations or events to be viewed by the members, with the ability to add hyperlinks to alternate sites, if necessary.
Implement the option to give Book a Pro priority over Book a Court
Since the Book a Pro scheduler is separate from the Book a Court Scheduler, it is possible for a member to override the lesson spot with a personal court booking. It would be good to have the ability in the Book a Pro scheduler to have the option that the lessons override personal bookings, for a selected amount of time...i.e. protect the lesson time until 1 day before and then make it open for personal court bookings.
Add the ability to see who you are playing with onto the Calendar Feed.
The apple calendar feed does not indicate who you are playing with: just indicates Singles. So I either have to enter a simultaneous appointment (with the name of the other player) or go the CR to view the actual reservation.
Event Registrants Custom Fields - Apply to multiple events
When in Settings - Event Settings - Custom Fields, it would be great when creating or editing a field if there was a way to apply it to existing events. It's super-tedious going through 96 events to add an Event Registrant textbox.
This should really be available for all places you can add to an event, such as event categories. It would really speed up things for the admins.
Folders in File Repo
Ability to create folders by category ex: Board reports, Ladders scoring, etc. to help organize and find files more easily
Template emails
Create a place where template emails can be created and quickly accessed.
Create an "Idea Board Software" like this that clubs can use for its own members
This exact voting software could be very beneficial if applied to individual clubs. Make it an add on if needed, but imagine putting together ideas like this that members and communities could vote on in terms of what programs they want, what type of mixers, if they want round robins or if are looking for leagues, etc. Then as a club owner we could already see the numbers/interest and simple create the events.
Include instructor notes on notification email
When booking a lesson, it would be great for any notes written in the "Display Message for Schedulers" to be included in the confirmation email that is sent to the instructor. Or, it would be helpful to be able to add a message to the confirmation email in case there are special instructions.
Registration of Spares
The ability for players to register for any given event/league as a Spare. I.e. an occasional player who is recruited to fill in for a rostered player who may not be available to play in an event/league in which they have registered. This is not a wait listed player but rather an occasional player as required. Currently a manual list of spares is created and maintained by the league convener and is made accessible to all players rostered for each given league.
Allow registration to waitlist even if event not full
Want to move a player into the waitlist of an event that already has people on the waitlist, but the event is not full (someone dropped, but no one from the waitlist took the spot yet). Get a message that event is not full. Option to override would be helpful (ie, option to register to the waitlist anyway).
Kiosk check-in page layout
It would be great if we could control the layout of the page that is displayed when a player scans in their QR code. We use a fairly small screen on the browser attached to the scanner, and it doesn't all fit into the available display area, especially if there are several reservations/events displayed for the player checking in. There is currently a lot of wasted space at the top of the page causing it to overflow.
Thank you.
Include the Membership Agreement Signing Rule on the Sign-Up Form itself
This will prevent people from being able to create any account without first signing the waiver.
Add an option to the Membership Report to display each Family Member under a Family Membership
Right now, Family Memberships do not display any of the names of the Family Members when run. We would like to have an option to see each Family Member on their own line under the Membership Report for Family Memberships.
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